Smart summaries
Find your insights
stream
stream
stream
Pay close attention to your CX, without slowing losing speed
Pay close attention to your CX, without slowing losing speed
Pay close attention to your CX, without slowing losing speed
Using AI, Stream generates a feed of every customer interaction that occurs each day and summarizes them for you. This provides a brief synopsis of each interaction, allowing you to monitor and track the customer experience without having to read through conversations.
Using AI, Stream generates a feed of every customer interaction that occurs each day and summarizes them for you. This provides a brief synopsis of each interaction, allowing you to monitor and track the customer experience without having to read through conversations.
Using AI, Stream generates a feed of every customer interaction that occurs each day and summarizes them for you. This provides a brief synopsis of each interaction, allowing you to monitor and track the customer experience without having to read through conversations.
Smart summaries
Smart summaries
Reported problems
Reported problems
Reported problems
With Artifact, you can comprehend an itemized list of the problems and issues that the customer reported in each interaction.
With Artifact, you can comprehend an itemized list of the problems and issues that the customer reported in each interaction.
With Artifact, you can comprehend an itemized list of the problems and issues that the customer reported in each interaction.
Customer requests
Customer requests
Customer requests
Artifact will surface any feature request made by the customer, so you don't have to search for it in each conversation.
Artifact will surface any feature request made by the customer, so you don't have to search for it in each conversation.
Artifact will surface any feature request made by the customer, so you don't have to search for it in each conversation.
Agent response
Agent response
Agent response
With Artifact, you can rapidly comprehend how your company responded to the customer.
With Artifact, you can rapidly comprehend how your company responded to the customer.
With Artifact, you can rapidly comprehend how your company responded to the customer.
Customer solution
Customer solution
Customer solution
Artifact will document the plan of action or solution provided to the customer, if there was one, allowing you to see exactly what was offered.
Artifact will document the plan of action or solution provided to the customer, if there was one, allowing you to see exactly what was offered.
Artifact will document the plan of action or solution provided to the customer, if there was one, allowing you to see exactly what was offered.
Find your insights
Find your insights
Scan by hour, day, and week
Scan by hour, day, and week
Scan by hour, day, and week
With Artifact, you can choose how to consume the stream summaries. You can get a brief overview of each day, scan summaries by the hour, or review what happened each week.
With Artifact, you can choose how to consume the stream summaries. You can get a brief overview of each day, scan summaries by the hour, or review what happened each week.
With Artifact, you can choose how to consume the stream summaries. You can get a brief overview of each day, scan summaries by the hour, or review what happened each week.
Easy filters
Easy filters
Artifact allows you to filter the summaries by keywords, phrases, and customers, enabling you to see precisely what you are looking for.
Artifact allows you to filter the summaries by keywords, phrases, and customers, enabling you to see precisely what you are looking for.
Artifact allows you to filter the summaries by keywords, phrases, and customers, enabling you to see precisely what you are looking for.
Smart summaries
Find your insights
GET A CLOSER LOOK TODAY
Reach out to us and let's discuss how Artifact can help you predict customer needs
With Artifact as your AI copilot, you'll never be left wondering if you're building the right thing at the right time ever again.
GET A CLOSER LOOK TODAY
Reach out to us and let's discuss how Artifact can help you predict customer needs
With Artifact as your AI copilot, you'll never be left wondering if you're building the right thing at the right time ever again.
GET A CLOSER LOOK TODAY
Reach out to us and let's discuss how Artifact can help you predict customer needs
With Artifact as your AI copilot, you'll never be left wondering if you're building the right thing at the right time ever again.
GET A CLOSER LOOK TODAY
Reach out to us and let's discuss how Artifact can help you predict customer needs
With Artifact as your AI copilot, you'll never be left wondering if you're building the right thing at the right time ever again.